byDiffusion

byDiffusion focuses is on ensuring change isn’t just well-planned—it’s effectively delivered, embedded, and capable of delivering a strong return on investment (ROI). We work with regulated businesses, including leading financial services firms to improve profitability, efficiency, and customer retention.

We specialise in Business & Transformation Strategy, Change Delivery, and Programme Leadership, using modern approaches such as Agile, Product Management, User-Centred Design, and Service Design. Our work is built around People, Process, and Technology, ensuring transformation is not only structurally sound but also culturally embedded. We align leadership teams, shape behaviours, and create the right conditions for sustainable change.

“byDiffusion were very important to me, my team and Skipton at the time through significant transformation. Driven and professional in providing support, advice, and guidance. I would not hesitate in calling them again for any services relating to transformation.”  – Senior Leader, Skipton Building Society

We believe business should be a force for good. That’s why we co-founded One for the City, a CIC that empowers businesses to pledge 1% of their revenue or profit to support local charities. Since our inception, byDiffusion has proudly committed 1% of all its revenue to this cause.

Contact: Sat Mann, Director, byDiffusion